G类投诉信的常见思路

G类投诉信的常见思路（精选2篇）

G类投诉信的常见思路 篇1

G类投诉信的常见思路（下）

朗阁海外考试研究中心

三、投诉理由3：虚假宣传

对于虚假宣传的话题，我们其实可以参考上篇2个理由中的一些例子，投诉重点主要围绕在收到的产品与描述不符或者得到的服务项目和合同上的不一致或遗漏以及根据提示使用后无法获得预期效果等。此类书信在结构上一般由三部分组成：

（一）表明投诉原因。

（二）陈述投诉内容，如时间、地点、人物等，并指出具体问题所在以及由此而产生的后果。

（三）提出整改建议或者希望得到对方的赔偿或补偿。让我们结合真题来分析一下：

You attend an evening course in a school, but you find that the course is different from what is described on the course brochure.Write a letter to the school.In your letter，1.explain the detail of evening course 2.explain the difference 3.suggest what actions school should take 关于这个题目，我们的思路可以是上课地点和原先的不一致。比如：

The address is not the same as what the brochure says, which brings inconvenience to me as I have to take an extra 30 minutes by bus.还可以说授课教师为兼职教师，并非承诺的全职教师，比如：

The teachers are supposed to be full-time, but this is not the case, which violates the treaty in the brochure.此外，我们还可以在课程本身设置上做文章，比如你原本报的是人力资源管理，结果上课的时候却发现内容主要是工商管理，如：

As per the brochure, the school should provide HR course, however, to our big surprise, the teacher offers unrelated information which mainly discusses the management and business.除了上述例子外，朗阁海外考试研究中心建议考生还可以根据不同题目，用不同思路进行拓展，比如实物我们可以从产品的外观，质量，性能，保质期入手；服务我们可以从软硬件设 施，合同履行周期，场所变更等方面入手。

四、投诉理由4：送货问题

送货问题里最常见的考题是别人寄给你的一件物品或者包裹你迟迟未收到，在信件结构上和投诉质量低劣类似：

（一）表明投诉原因。

（二）陈述投诉内容，如物品的特征，邮寄的时间等，并指出由此而产生的后果。

（三）提出整改建议或者希望得到对方的赔偿或补偿。让我们结合真题来分析下：

Your mother sent you a parcel.But two months later you still have not received it.Write a letter to the post office.In your letter, 1.tell them when and where the parcel was sent 2.describe the contents in the parcel 3.say what you would like them to do 这类题目的写作思路首先是详细描述该包裹寄出的时间和地点，比如：

The parcel is a cardboard box sent from Beijing on May 18th to my current address: 33 North Street, Toronto, Canada.其次，需要说一下包裹的内容，并指出这些物品可能已经由于时间太长而损坏，比如： My mother enclosed some summer clothes and some Chinese specialties for me, including local dates.I doubt those dates must have been spoiled on the way for such a long time.此外，若题目中未提及具体物品，我们除了说包裹外，还可以说是一封信或者是重要文件。邮寄外，我们还可以说是快递中物品未收到或者遗失，此物品是生日礼物或者公司重要档案，对于收件方的意义或者价值巨大等来扩充写作思路。

雅思G类小作文书信：投诉信 篇2

雅思G类小作文书信范文：投诉信(2)

本文是雅思G类小作文书信范文：投诉信(2)，供大家参考。相对于雅思A类写作而言，雅思G类写作的复习资料较少，希望本文能够为同学们的雅思备考提供帮助。

题目：

You have recently made a purchase from the local department store.However, when you arrived home, you found a faultwith it.Write a letter to the manager, say what the product is, explain the problem and say what you’d like to be done about it.(投诉信)

范文：

Dear Sir or Madam，I’m writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007.亲爱的先生、女士：

我写此信是要就我 2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。

资料来源：教育优选 http:///

最权威的国际教育服务平台

I recently washed the sweater in cool water, as per the instructions on the label.However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits.我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。

I phoned the store last Tuesday(June 21)and spoke to the department manager, a Mr.Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price.I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints.I, therefore, feel disappointed to be treated in such a manner.我上周二(6月21日)打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。

I would, however, be perfectlysatisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.资料来源：教育优选 http:///

最权威的国际教育服务平台

然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。

I look forward to hearing from you soon.Yours truly，Kenny Gao

期盼收到您的答复。

您真诚的

Kenny Gao